A TWR IT Phone System Specialist is responsible to support TWR’s global PBX system, consisting of several local or cloud implementations of FreePBX according to the goals and vision of the Director of Information Technology and Systems.

Core Competencies: Commitment to Jesus Christ as evidenced by a personal relationship. Excitement about being involved in full-time missions and willingness to develop a team of prayer and financial partners. Good analytical and problem-solving skills. Strong interpersonal skills to collaborate effectively with international colleagues. Effective verbal and written communication. Ability to manage multiple priorities and meet deadlines.

Responsibilities: Support TWR’s global PBX installations. Support TWR staff in use of global phone system. Monitor phone equipment and recommend upgrades to IT/IS Director for budgeting and project planning. Deploy new or replacement PBX installations in remote offices as needed.

Desirable Qualifications: Technical degree in computer support or equivalent experience. Proficient in PBX systems (especially helpful if DCAPP certified or proficient with Asterisk or FreePBX). Proficient in the use of office productivity software MS Word, Excel, PowerPoint, SharePoint, Teams. Proficient in Linux. Familiar with storage technologies. Experience in troubleshooting end user computer issues. Ability and willingness to travel occasionally.